Chapter 4: Rethinking Exchange Server Backups

Synopsis:
Ask anyone in the organization what their most mission-critical piece of infrastructure is, and you’ll probably hear “email” as a common answer. Or you might not: Many folks take email for granted, although they expect it to be as available and reliable as a telephone dial tone. Users who have never suffered an email outage almost can’t imagine doing so; once they do experience an outage, they make sure everyone knows how much they’re suffering. As one of the most popular solutions for corporate email, Exchange Server occupies a special place in your infrastructure. It’s expected to be “always on,” always available, and always reliable. Disasters simply can’t be tolerated. What’s more, users’ own mistakes and negligence become very much your problem, meaning you have to offer recovery services that are quick and effective, even when you’re recovering something that a user mistakenly deleted on their own.
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